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Frequently Asked Questions
Delivery times depend on the type of jewellery ordered. For items without personalization, delivery takes approximately 7–10 days. For personalized items, the total time is approximately 12–14 days.
For personalized jewellery, tracking is typically activated after about 5–6 days. After activation, it may take a while for the first updates to appear.
Non-personalized items can be returned within 30 days of delivery. Custom jewellery, made to your specifications, cannot be returned or exchanged.
Our jewellery is made of 316L stainless steel. To keep it in top condition, we recommend avoiding prolonged contact with perfumes, creams, and detergents.
Contact us using the store's contact form. We'll be happy to assist you as soon as possible.
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