Ava Jewels is committed to offering all its customers fast and reliable shipping. This shipping policy outlines delivery times, costs, and procedures to ensure an optimal shopping experience.

Delivery times

Fiorena strives to ship all orders within 24–48 hours of purchase confirmation. Once shipped, orders are generally delivered within 5–12 business days .

Delivery times are indicative and may vary based on various factors, including:

• weather conditions

• periods of high demand (such as holidays)

• customs procedures (if applicable)

Free shipping

All orders placed on Ava Jewels are shipped directly from our supplier in China. Regardless of the order amount or the customer's location, we guarantee no shipping charges .

This is part of our commitment to making the shopping experience as simple and convenient as possible.

Shipping

All orders placed on Ava Jewels are shipped directly from our supplier. This approach allows us to reduce order processing times and ensure prompt product delivery. It also allows us to perform rigorous quality control on every item shipped.

Order Processing

After placing the order, the customer will receive a confirmation email containing all the purchase details.

Orders are processed and shipped within 24–48 hours .

Once the order is shipped, the customer will receive an email containing a tracking number , which will allow them to easily track the shipment.

Order Tracking

Ava Jewels provides tracking information for all orders. The tracking number received via email allows you to track the status of your shipment directly on the courier's website. This way, customers can know exactly where their package is and when it will be delivered.

Questions and assistance

If you have any questions about your order or our shipping policy, our customer service team is available to assist you.

You can contact us via: Email: info@ava-jewels.com

We are committed to responding to all inquiries promptly and professionally.

Restrictions and exceptions

While we make every effort to meet estimated delivery times, unforeseen circumstances may occasionally cause delays. These circumstances may include, but are not limited to:

• customs procedures

• adverse weather conditions

• cases of force majeure

Ava Jewels is not responsible for such delays and thanks customers for their understanding and patience in such situations.

Conclusion

Ava Jewels is committed to offering an excellent online shopping experience, including fast and reliable shipping. Through this shipping policy, we ensure that every customer receives their products as quickly as possible.

For any questions or additional information, please do not hesitate to contact us at info@ava-jewels.com.